Experience (of) Impulso

CRO Agency for Shopify Brands That Already Pay for Traffic

Most Shopify stores don't have a traffic problem. They have a conversion problem nobody owns. Impulso runs conversion rate optimization on product pages, collections, cart, and checkout, tested against real orders, next to the paid social and Klaviyo programs that bring shoppers in.

We can help
design-shape

What a CRO agency does

A CRO agency, or conversion rate optimization agency, finds where shoppers drop off and fixes it with evidence instead of opinion. For Shopify brands, that means analytics and session research, A/B tests, and UX changes to product pages, collections, cart, and checkout, judged on orders and revenue per visitor. Impulso runs CRO in the same team as the paid social and Klaviyo programs that drive the traffic.

Why brands hire a CRO agency

Most brands try to fix a conversion problem by buying more traffic. Typical client ad spend runs from $50k to $1M per month, and at that level every leak on a product page or in checkout costs more each month it stays open. More spend on a leaky store just makes the leak more expensive.

What Shopify brands need

  • Tracking you can trust before anything gets tested
  • A backlog ranked by revenue impact, not by whoever spoke last in the meeting
  • Tests that run long enough to mean something
  • Winning changes shipped into the theme, not left sitting in a testing tool

Why Impulso

Impulso builds Shopify stores, runs Meta and TikTok with in-house creative, and runs Klaviyo retention. CRO sits in the same team, so a product page test is briefed from what the ads promise and what the emails say, and the winning version ships straight into your theme. No handoff between the agency that finds the problem and the one that builds the fix.

01
Paid traffic landing on pages that do not match the ad
02
Redesigns shipped on opinion, with no way to tell what worked
03
A/B tests called too early, or never run at all
04
Cart and checkout friction nobody has measured
05
Analytics that cannot show where shoppers drop off

What our CRO services include

01

CRO audit and conversion research

Every engagement starts with evidence. We review your analytics funnel by device and traffic source, watch session recordings, read heatmaps, run on-site surveys, and walk every step from landing page to order confirmation. We also check page speed and app bloat. The output is a written backlog of conversion problems, ranked by revenue impact and effort, so the first fixes are the ones that matter most.

02

Analytics and event tracking

You can't optimize what you can't measure. We audit GA4 ecommerce events, Shopify checkout events, and how pixel and Conversions API data line up with real orders, then fix gaps and duplicates. Funnel reports show where shoppers drop off on each device and from each channel, so every test and every result is read from numbers you trust.

03

A/B testing program

We run a structured A/B testing program on your Shopify store. Every test starts with a written hypothesis, a primary metric, and a planned run time set before launch, then gets QA across devices and browsers. Results are called on conversion rate and revenue per visitor, not clicks, and winners are shipped into the theme so the gain does not disappear when a test ends.

04

Product page optimization

The product page is where the buying decision happens. We test and improve image and video order, price and offer presentation, variant pickers, size guides, reviews and UGC placement, shipping and returns clarity, and sticky add to cart on mobile. Each change is built into reusable theme sections your merchandising team can keep running without a developer.

05

Collection pages, navigation, and search

Shoppers who can't find the right product leave. We improve collection layouts, filters and sorting, merchandising order, menus, on-site search, and quick add, so shoppers coming from ads, email, or organic search reach the right product in fewer steps. Collection changes are coordinated with ecommerce SEO so a better shopping page does not cost you rankings.

06

Cart and checkout optimization

Cart and checkout are the last place to lose an order and the most expensive. We work on the cart drawer, upsells and cross-sells, free shipping thresholds, trust signals, express payment options, and checkout settings. For brands on Shopify Plus, we use checkout extensibility to customize checkout in a way that stays maintainable and upgrade-safe.

07

Landing pages for paid traffic

Sending Meta and TikTok traffic to a generic homepage wastes spend. We build Shopify landing pages that match the creative, offer, and audience of each campaign, using flexible theme sections your team can reuse for launches and promotions. Because Impulso also runs the ads, landing page tests and creative tests are planned together instead of by two vendors.

08

Offer, bundle, and pricing tests

Sometimes the page is fine and the offer is the problem. We test bundles, free shipping thresholds, gift with purchase, tiered discounts, and subscription options, and read every result against average order value and margin, not conversion rate alone. Winning offers then carry through to paid social creative and Klaviyo flows so shoppers see one consistent deal.

Proof from Impulso work

5M+ checkouts shipped
$150M+ ad revenue
$100M+ email revenue
Shopify + Shopify Plus focus
Founded 2019
Toronto team · Canada + US
5M+ checkouts shipped
$150M+ ad revenue
$100M+ email revenue
Shopify + Shopify Plus focus
Founded 2019
Toronto team · Canada + US

How engagement works

01
Strategy call and CRO audit
02
Tracking fixes and research
03
Prioritized test roadmap
04
Test, ship, repeat
05
Report on revenue
01

Strategy call and CRO audit

Analytics, funnel, traffic mix, device split, theme, apps, and what your ads and emails promise shoppers.

02

Tracking fixes and research

GA4 and Shopify events cleaned up, then heatmaps, session recordings, and surveys to find where and why shoppers leave.

03

Prioritized test roadmap

Hypotheses ranked by revenue impact, confidence, and effort, so the highest-value tests run first.

04

Test, ship, repeat

A/B tests with planned run times and QA. Winners ship into the theme.

05

Report on revenue

Conversion rate, AOV, and revenue per visitor by device and source, with learnings fed back into paid social and Klaviyo.

If you're paying for traffic and nobody owns what happens after the click, we can help.

What you get

01
CRO audit with a backlog ranked by revenue impact
02
Analytics and event tracking review with fixes
03
Heatmap, session recording, and survey research summary
04
Test roadmap with hypotheses, metrics, and planned run times
05
A/B test builds with QA across devices
06
PDP, collection, cart, and checkout UX improvements
07
Landing pages matched to paid social campaigns
08
Offer and bundle tests read against AOV and margin
09
Reporting on conversion rate, AOV, and revenue per visitor

Who this is for

Shopify and Shopify Plus brands with steady traffic, often from paid social, that need more orders from the visitors they already have. Canadian and US brands that want a Toronto-based team that can research, test, and build the fix in the theme. Teams tired of CRO decks that never get built. Lower-traffic stores start with an audit and fixes built into the theme, and testing starts once traffic supports it.

Who this is not for

Brands that want a redesign on opinion with no testing, or teams that will not share Shopify, analytics, and ad account access.

One-off CRO audit vs redesign on opinion vs Impulso

Each option can work. The right one depends on whether you need a list of problems, a new look, or someone to own conversion every month.

One-off CRO audit

Scope

A report of issues and recommendations

Research

Heuristic review, sometimes analytics

Testing

Usually none

Building the fix

Left to your team or another vendor

Link to paid and retention

Rarely considered

Reporting

A one-time document

When to choose

You have developers ready to build and test the recommendations

Redesign on opinion

Scope

New theme and templates picked on taste

Research

Opinions and design trends, not shopper data

Testing

Everything launches at once, so you cannot tell what worked

Building the fix

Ships the whole build in one go, right or wrong

Link to paid and retention

Usually outside scope

Reporting

Before and after comparison, muddied by seasonality and traffic mix

When to choose

Rarely. Even a needed rebuild should start from research and ship in tested steps

CRO with Impulso

Scope

Research, testing, and builds across PDP, collection, cart, checkout, and landing pages

Research

Analytics, heatmaps, session recordings, and surveys

Testing

A/B tests with planned run times, judged on revenue

Building the fix

Winners shipped into the Shopify theme by the same team

Link to paid and retention

Tests briefed from Meta and TikTok creative and Klaviyo offers

Reporting

Conversion rate, AOV, and revenue per visitor by device and source

When to choose

You have traffic and need more orders from it, month after month

Hire us when conversion needs an owner every month, not when you want one report and a handoff.

Shopify builds and redesigns, Klaviyo retention, paid social with in-house creative, and ecommerce SEO for catalog growth.

FAQ

What does a CRO agency do?

A CRO agency finds where shoppers drop off and fixes it with research and testing. Impulso runs conversion rate optimization for Shopify brands: audits, analytics, A/B tests, and UX changes to product pages, collections, cart, and checkout.

What is ecommerce conversion rate optimization?

Ecommerce conversion rate optimization is the work of getting more orders and revenue from the traffic a store already has. It covers research, testing, and changes to the pages and offers shoppers see between landing and checkout.

How is a conversion rate optimization agency different from a web design agency?

A web design agency ships a new look. A conversion rate optimization agency tests changes against real orders before committing to them. Impulso does both, so research drives the design and winners ship straight into the Shopify theme.

Do you specialize in Shopify CRO?

Yes. Impulso is a Shopify-focused agency, and CRO work happens inside Shopify and Shopify Plus themes, checkout, and apps. Recommendations are built for how Shopify actually works, not copied from a generic checklist.

How long does CRO take to show results?

Obvious fixes, like broken tracking or checkout friction, ship first. Tested gains take longer, because each test needs enough sessions and orders to call a result honestly. We plan run times before a test starts.

Do we need a lot of traffic for A/B testing?

A/B tests need enough traffic to reach a reliable result. Lower-traffic stores start with an audit and fixes built into the theme, and testing starts once traffic supports it.

Can CRO work alongside our paid social and Klaviyo?

Yes. That is the Impulso model. Tests are briefed from what Meta and TikTok ads and Klaviyo emails promise, and what we learn on site feeds back into creative and offers.

How do you measure CRO success?

Conversion rate, average order value, and revenue per visitor, split by device and traffic source. A test that lifts clicks but not revenue is not a win.

Do you work with brands looking for a CRO agency in Toronto?

Yes. Impulso Media is based in Toronto and works with Shopify brands across Canada and the United States.

How do we get started?

Book a strategy call. We review your store, analytics, traffic mix, and goals, then tell you whether an audit, a testing program, or a fix list is the right first step.

We can help with CRO audits, A/B testing, and the builds that follow.

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