Experience (of) Impulso

Klaviyo Audit for Shopify Brands That Have Outgrown Their Setup

Most Klaviyo accounts leave revenue on the table, from strategy to design. Impulso, a Klaviyo partner, audits your account end to end: strategy, email design, flows, list health, deliverability, and your Shopify data. You get a written audit, a roadmap ranked by revenue impact, and a walkthrough call, so you know which fixes will move revenue first.

For Shopify brands leaving revenue on the table with email and SMS. Free for brands doing $1M+ a year online with 10,000+ Klaviyo subscribers. Audit and walkthrough within 5 business days.
design-shape

What is a Klaviyo audit?

A Klaviyo audit is a structured review of how much revenue your email and SMS program earns and where it leaks. We look at strategy, email design, flows, list health, deliverability, and how well your program uses Shopify data to segment, personalize, and report revenue. The output is a prioritized list of fixes ranked by revenue impact, not a vague report. Impulso runs the audit as a standalone project. If you want us to implement the fixes, that becomes ongoing work with our Klaviyo agency team. If you prefer to fix things in house, the roadmap is yours to keep.

Who the Klaviyo audit is for

The free Klaviyo audit is for Shopify and Shopify Plus brands that feel like they're leaving revenue on the table with email and SMS, doing $1 million or more in yearly online revenue, with a Klaviyo list of 10,000+ subscribers.

A good fit

  • You feel like you're leaving revenue on the table with email and SMS: open rates look strong, but email revenue does not follow
  • You inherited a Klaviyo account from a past agency, freelancer, or employee and do not know what is running
  • You are heading into peak season or a big launch and want the account clean first
  • You are weighing a new Klaviyo agency and want an independent read before committing

Not a fit

Brands under $1 million in yearly online revenue, with fewer than 10,000 Klaviyo subscribers, or that have not launched Klaviyo yet (start with our Klaviyo agency page), or teams that cannot share Klaviyo and Shopify access.

01
Open rates inflated by Apple Mail Privacy Protection and bot signups
02
Missing DMARC, or sending from a shared domain instead of a branded one
03
Flows still on default templates, or browse, winback, and sunset never built
04
Campaigns sent to the full list with no engagement-based segmentation
05
Attribution settings that over or under credit email revenue

What we audit

01

List health and fake signups

We check list growth sources, bot and spam signups, and how much of your engaged audience is real. Apple Mail Privacy Protection and bots inflate open rates, so we separate machine opens from real engagement. We also review signup forms and popups: timing, offers, targeting, and consent capture.

02

Deliverability and authentication

SPF, DKIM, and DMARC records, dedicated sending domain setup, bounce and spam complaint rates, suppression rules, and sending patterns that hurt sender reputation.

03

Flows coverage and performance

Welcome series, abandoned cart, abandoned checkout, browse abandonment, post-purchase, winback, and sunset. We flag flows that are missing, broken, still on default templates, or underperforming.

04

Campaign strategy and segmentation

Your campaign calendar, offers, and segmentation, tied to revenue goals. We check how often you send, to whom, and whether segments are built on engagement and purchase behavior or blasted to the full list.

05

Email design and creative

On-brand templates, mobile layouts, visual hierarchy, CTAs, and product blocks. Design decides whether people click, so we review how your creative drives clicks and revenue, and where it gets in the way.

06

Shopify data and revenue reporting

How well you put Shopify data to work: segments built on purchase history, product and browse behavior, and catalog data in product blocks and recommendations. We also break out flow revenue vs campaign revenue and the share of store revenue that comes from email.

07

Revenue per recipient

Revenue per recipient across every flow and campaign, compared with your own history, so you can see where each send earns or leaks.

Proof from Impulso email and SMS work

5M+ checkouts shipped
$150M+ ad revenue
$100M+ email revenue
Shopify + Shopify Plus focus
Founded 2019
Toronto team · Canada + US
5M+ checkouts shipped
$150M+ ad revenue
$100M+ email revenue
Shopify + Shopify Plus focus
Founded 2019
Toronto team · Canada + US

How the Klaviyo audit works

01
Audit
02
Roadmap
03
Implementation
04
Testing
01

Audit

You share Klaviyo and Shopify access. We review strategy, email design, flows, list health, deliverability, and how much revenue each part earns.

02

Roadmap

We rank every finding by impact and effort and hand over the written audit, roadmap, and quick-win list on a walkthrough call, within 5 business days.

03

Implementation

Your team runs the fixes, or Impulso builds them as ongoing Klaviyo work: flow rebuilds, list cleanup, authentication, forms, and segmentation.

04

Testing

Once fixes ship, we test subject lines, offers, timing, and creative, and track revenue per recipient against the audit baseline.

Find out what your Klaviyo account is really doing. The audit is free for brands with 10,000+ subscribers.

What you get

01
Written audit covering every area, with screenshots and findings
02
Prioritized roadmap ranked by revenue impact and effort
03
Quick-win list of fixes your team can make right away
04
Walkthrough call to go through findings and answer questions
05
Delivered within 5 business days of access
06
Free (complimentary) for brands doing $1M+ a year online with 10,000+ Klaviyo subscribers

Who this is for

Shopify and Shopify Plus brands that feel like they're leaving revenue on the table with email and SMS, doing $1 million or more in yearly online revenue with a Klaviyo list of 10,000+ subscribers: open rates look strong but revenue does not follow, you inherited an account, or you want the account clean before peak season.

Who this is not for

Brands under $1 million in yearly online revenue, with fewer than 10,000 Klaviyo subscribers, or that have not launched Klaviyo yet, or teams that cannot share Klaviyo and Shopify access.

After the audit, Impulso can run Klaviyo retention, fix the Shopify store side, improve on-site conversion, and grow search traffic.

Klaviyo audit FAQ

What is included in a Klaviyo audit?

Strategy, email design and creative, flows, list health and signup forms, deliverability and authentication, Shopify data and revenue reporting, and revenue per recipient. You get a written audit, a roadmap ranked by revenue impact, a quick-win list, and a walkthrough call.

Why are my Klaviyo open rates high but revenue low?

Apple Mail Privacy Protection and bot signups can register opens that no person made. The audit separates machine opens from real engagement so you can see your true audience and fix the gap.

Do you check email deliverability?

Yes. We review SPF, DKIM, and DMARC, your sending domain, bounce and spam complaint rates, suppression, and sending patterns.

Does the audit cover email design?

Yes. We review your templates and creative: on-brand design, mobile layouts, visual hierarchy, CTAs, and product blocks. Design decides whether people click, so we show where layout and creative changes can lift clicks and revenue.

How long does a Klaviyo audit take?

5 business days from when we get Klaviyo and Shopify access to the walkthrough call.

How much does a Klaviyo audit cost?

It is free. The Klaviyo audit is complimentary for Shopify brands doing $1 million or more in yearly online revenue with 10,000 or more Klaviyo subscribers.

Who qualifies for the free Klaviyo audit?

Shopify brands that feel like they're leaving revenue on the table with email and SMS, doing $1 million or more in yearly online revenue, with a Klaviyo list of 10,000 or more subscribers. Smaller brands usually get more from building core flows first, which we cover on our Klaviyo agency page.

What access do you need?

Access to your Klaviyo account and collaborator access to your Shopify store.

Do you implement the fixes?

If you want us to. Many brands hand the roadmap to their own team. Others have Impulso build the fixes as ongoing Klaviyo work.

Is Impulso a Klaviyo partner?

Yes. Impulso is a Klaviyo partner working with Shopify brands across Canada and the United States.

Request your free Klaviyo audit. For Shopify brands doing $1M+ a year online with 10,000+ subscribers, delivered within 5 business days.

Thanks, your request is in. We will confirm access details by email, and you will have your written audit and walkthrough within 5 business days of access.
Something went wrong. Please try again or email info@impulsomedia.ca.

Let’s Connect And Let’s Work Together

Let’s Connect And Let’s Work Together

Let’s Connect And Let’s Work Together

Let’s Connect And Let’s Work Together

Let’s Connect

Let’s Connect